Intercom · Zignature Integration

Intercom +
Zignature E-Signatures

Send agreements and consent forms from Intercom conversations — turn support and sales chats into signed contracts.

Free plan available · No credit card required · ESIGN Act compliant

Chat
In-conversation sending
Auto
Event triggers
SOC 2
Type II certified
Zapier
& API ready
Key Features

Everything You Need

Built-in features that save time and close deals faster.

Intercom Conversations

Send Documents From Intercom Conversations

When a sales or support conversation reaches a key milestone — demo scheduled, agreement needed, upgrade requested — fire a Zignature document directly from Intercom.

  • Conversation event trigger — Conversation tag or attribute change triggers document dispatch.
  • Contact auto-fill — Intercom contact name and email populate the document.
  • Sales close trigger — Deal closed in Intercom → contract sent immediately.

Send Documents From Intercom Conversations

Intercom conversation events trigger Zignature document dispatch to contacts.

Included on all plans
In-App Signing

Prospects Sign Agreements Without Leaving Your App

For Intercom-powered in-app messaging, embed a Zignature signing link in the chat — prospects sign NDAs, trials terms, or agreements directly from the Intercom Messenger widget.

  • Signing link in chat — Share signing link directly in Intercom conversation thread.
  • In-app completion — Prospect signs without leaving the app — low friction.
  • Completion notification — Agent receives Intercom notification when signing completes.

Prospects Sign Agreements Without Leaving Your App

Zignature signing links shared via Intercom Messenger for in-app contract completion.

Included on all plans
Contact Data

Signed Status Updates Intercom Contact Records

Zignature completion webhooks update Intercom contact attributes — 'Contract Signed' attribute set, signing date recorded, and automated follow-up sequences triggered.

  • Contact attribute update — 'Contract Signed' attribute set when document is completed.
  • Series trigger — Signed status triggers Intercom Series onboarding sequence.
  • Tag application — 'Signed' tag added to contact for segmentation and reporting.

Signed Status Updates Intercom Contact Records

Signing completion updates Intercom contact attributes and triggers automation.

Included on all plans
Use Cases

Works for Every Scenario

From simple agreements to complex multi-party workflows.

How It Works

Up and Running in Minutes

No training required. Send your first document today.

1

Connect Intercom & Zignature

Zapier or Intercom webhook — link in minutes.

2

Configure conversation triggers

Set which Intercom conversation events fire document dispatch.

3

Contact receives signing link

Signing request sent to contact email or shared in chat.

4

Contact record updated

Intercom attributes and tags update on signing completion.

Connect Intercom to Zignature Today

Free trial — no credit card required.

Frequently Asked Questions

Everything you need to know.

How do I connect Intercom to Zignature?

Connect via Zapier (Intercom trigger: conversation tag added, attribute changed, or contact created) to fire Zignature API calls. Alternatively, use Intercom webhooks to trigger Zignature directly when conversation or contact events occur.

Can I share a Zignature signing link inside an Intercom chat conversation?

Yes. Manually paste or template-macro a Zignature signing link into the Intercom Messenger chat. For automated sharing, configure a Intercom bot to share the link when a specific conversation path is followed.

What Intercom contact data populates Zignature document templates?

Contact name, email, company, plan, and any custom attributes from Intercom can map to Zignature template variables via Zapier field mapping.

Can Zignature signing completion trigger an Intercom onboarding series?

Yes. Zignature's completion webhook triggers a Zapier action that applies an Intercom tag or updates a contact attribute — which can be the entry condition for an Intercom Series automated message sequence.

Does this work with Intercom for sales (Intercom Conversations) and support?

Yes. The integration works across Intercom use cases — sales conversations triggering contract dispatch, and support conversations triggering consent or agreement documents.

Can Zignature decline events send a notification in Intercom?

Yes. Configure a Zignature declined-signing webhook to trigger an Intercom conversation event or notification — alerting the agent that a prospect declined and needs follow-up.